General Policy
All purchases, including bookings and product sales, are considered final. Please ensure that all details are correct before completing your payment.
Cancellations and Refunds
For service bookings (e.g., accommodations, events, classes):
- Cancellations made more than 14 days in advance are eligible for a full refund.
- Cancellations made 7–14 days in advance will receive a 50% refund.
- Cancellations within 7 days of the service date are non-refundable.
- For digital products or subscriptions: no refunds will be issued once access is granted.
Refund Process
To request a refund, please contact us at [your email address] with your order details. Refunds, if approved, will be processed through the original payment method within 7–14 business days.
Terms of Service
By using our website and services, you agree to the following terms:
- User Responsibilities : You agree to provide accurate and complete information when making bookings or purchases.
- Service Availability : We strive to ensure the availability of our services as advertised. However, we reserve the right to cancel or reschedule services due to unforeseen circumstances. In such cases, you will be notified and offered an alternative date or full refund.
- Payments : All payments are securely processed through our payment provider, Xendit. We do not store your credit card or banking information.
- Liability : We are not liable for any damages or losses resulting from your use of our services, except as required by law.
- Modifications : We may update these Terms of Service from time to time. Continued use of the website after any changes indicates your acceptance of the new terms.
